Our staff will support you throughout your whole project, ranging from the analysis of your technical specifications to maintenance, including implementation of your solution.
We have a duty to advise and inform, and we are committed to offering you the best solution and service to meet your needs.
We’ll build a real partnership and learn to work together to create a great synergy.
Project management / Pre-sales
A pre-sales consultant helps you setting up your project
On-site set up and training
A certified technician comes on-site to install the solution and train administrators and users.
After-sales service
A team of technicians is at your service to keep your fleet in top condition.
The stages of a project
with WARE ID
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01.
Analysis of requirements
Contact is made with a pre-sales consultant. The aim of this meeting is to gather all the information needed to check the feasibility of the project. -
02.
Implementation of a POC and testing
Our pre-sales team will come and install the solution on your site to test it for 4 weeks. Following this test, we will validate the solution together. -
03.
Planning
A project manager manages a deployment schedule and monitors the progress of the project with the various players. -
04.
Mastering and preparation
Our production team creates the master, assembles the products and tests the solutions before delivering them. -
05.
Commissioning and training
Our technical team will deploy the solution on your site and train administrators and users. -
06.
Support and maintenance
We support you after commissioning with different levels of after-sales services, from hotline to on-site troubleshooting or simply with remote updates.
